We offer a flat rate. We calculate it based on the set of services that we provide and the approximate time spent on them. Effectively, we have a flat rate for certain services, sets of services or the work hours of our employees. For instance, oven cleaning always costs UAH 179, even if it takes an hour and a half to wash it. But the price for cleaning of a one-room apartment is based on approximately three to four hours of work. If it takes five hours, we can ask you to pay more, warning you in advance and running it by you first.
If you book an appointment on the website, you will see the approximate time of the cleaning on the right, and our agents will also inform you of it on the phone. If we need some 40 minutes of extra time, the price will not change. If it takes more time, we will tell you as soon as we can that the price will change. This usually happens at the very beginning of the cleaning. Extra time costs UAH 200 per hour. If the cleaning takes more time through our fault, you will not be charged more.
In an absolute majority of cases, the price will not change.