We try not to call you after you have made a booking. You can see a confirmation message. That message is sent by an actual person, and it means that a cleaner has been assigned to your home. If you asked questions in the "additional information" section of the booking form, we will make sure to get back to you. If you have checked that you have a shower cabin or pets in the house, we will not bother you, but rest assured that we have seen this information. You can cancel or edit your booking without a phone call up to 12 hours before the appointment starts.